Privacy Policy

At Hedges Medical Billing Solutions, we are committed to protecting your privacy. As a provider of Credentialing and Medical Billing services, we recognise the sensitivity of the personal, financial, and health-related information shared with us and are dedicated to handling it with the utmost care and confidentiality.

This Privacy Notice outlines how Hedges Medical Billing Solutions ("Hedges," "we," "our," or "us") collects, uses, stores, and protects your personal information when you engage with our services—whether through our website at https://www.hedgesmedicalbillingsolutions.xyz, by phone, or through other forms of communication. We are committed to ensuring the privacy and security of all data you provide in the course of utilising our Billing and Credentialing services. Please be assured that your personal information, including your contact details, will never be shared with third parties or affiliates for marketing purposes.

Key Points:

1. Information We Collect: We collect and process personal information only when it is necessary to deliver our services or when legally required. This may include:

Full name, email address, and phone number

Health or medical information (PHI)

Insurance-related documentation

Financial or billing information

Login credentials for secure access to our platform

2. How We Use Your Information:

Your information is used to:

Provide and manage billing and credentialing services

Authenticate and verify identity

Submit, track, and follow up on insurance claims

Respond to service requests and inquiries

Fulfil legal or regulatory requirements

Improve and optimise our service delivery

3. Information Sharing: We do not sell or share your personal information or phone number with third parties for marketing purposes. We may share information under limited and lawful circumstances:

With your explicit consent

To comply with applicable laws and regulations

With service providers or clearinghouses under strict confidentiality agreements

During a business transfer, such as a merger or acquisition

4. Data Security: We implement appropriate technical, physical, and administrative safeguards to protect your data from unauthorized access or disclosure. While we follow best practices to secure data, we cannot guarantee absolute security due to the nature of electronic communications.

5. Your Rights: Depending on your location, you may have rights to:

Access your personal information

Request corrections or updates

Request data deletion

Withdraw consent to data processing

To exercise these rights, please contact us at:

📧 sales@hedgesmedicalbillingsolutions.xyz

6. SMS Communication Policy

By providing your phone number and submitting any form through our website, you consent to receive SMS messages from Hedges Medical Billing Solutions.

Message frequency may vary.

Standard message and data rates may apply.

To opt out, reply STOP.

For help, reply HELP.

7. HIPAA Compliance Statement:

Hedges Medical Billing Solutions is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and integrity of Protected Health Information (PHI).

Use of PHI: PHI is only used for treatment, payment, and healthcare operations.

Disclosure: PHI may be shared with covered entities such as healthcare providers, insurers, and clearinghouses in compliance with HIPAA rules.

Protection: All PHI is safeguarded through secure systems and access controls throughout our processes.

8. Reviewing, Updating, or Deleting Your Data:

You may request access to, correction of, or deletion of your personal data. You may also request to withdraw consent to data processing. To do so, please contact us or submit a Data Subject Access Request form.

Contact Us

For questions or feedback regarding this Privacy Policy, please reach out to:

Hedges Medical Billing Solutions

📧 Email: sales@hedgesmedicalbillingsolutions.xyz